Refund Policy

Last updated: August 23, 2026

This Refund Policy describes when fees paid to TechVanguard Solution (“Company”, “we”, “us”, or “our”) may be refunded. By purchasing services you agree to this policy together with our Terms & Conditions.

1. Nature of Services

Most offerings are professional digital services (for example marketing retainers, design, development, and consulting). These are not mass-market physical goods. Once work has started or digital access has been provided, fees are generally non-refundable except as stated below or required by law.

2. Cooling-Off / Cancellation Before Work Starts

If you cancel a new order in writing before we begin work and before any deliverables or account access related to that order are provided, you may request a full refund of fees paid for that unused order, less any non-recoverable third-party costs we have already incurred on your behalf (if any).

3. After Work Starts or Access Is Granted

Once we have started delivery, kicked off the engagement, provisioned tools/access, or delivered any work product for the paid period:

• fees for that billing period are non-refundable;
• unused time within a prepaid multi-month period is not prorated for refund unless we agree in writing or law requires it;
• change-of-mind, delayed feedback, or project pauses initiated by you do not create a refund entitlement.

4. Subscriptions & Renewals

Recurring plans renew according to the cycle selected at checkout unless cancelled before the renewal date per your account settings or written notice. Charges for completed renewal periods are non-refundable. Canceling stops future renewals; it does not reverse fees already billed for the current period.

5. Service Issues

If we materially fail to deliver the contracted scope for reasons solely within our control, contact us within 14 days of the issue. We may, at our discretion and as your exclusive remedy where permitted: (a) re-perform the affected work, (b) extend the service period, or (c) issue a partial or full refund proportional to the undelivered portion.

6. Chargebacks

Please contact us before filing a payment dispute so we can resolve the issue. Unwarranted chargebacks may result in suspension of services and recovery of fees, bank costs, and reasonable collection expenses.

7. How to Request a Refund

Email info@techvanguardsolution.com with your order ID, the email used at checkout, and the reason for the request. We typically respond within 5–10 business days. Approved refunds are issued to the original payment method when possible and may take additional time to appear depending on your provider.

8. Non-Refundable Items

Unless required by law, the following are non-refundable: third-party advertising spend, domain/hosting/license fees purchased on your behalf, rush fees, completed milestone deliveries, and custom work already accepted or used by you.

9. Mandatory Consumer Rights

Nothing in this policy limits any non-waivable rights you may have under applicable consumer protection law.

10. Changes

We may update this Refund Policy from time to time. The “Last updated” date will change when we do. The policy in effect at the time of purchase applies to that purchase unless a later version is more favorable to you and we elect to apply it.

11. Contact

Refund questions: info@techvanguardsolution.com.